Teams, Culture &
Psychosocial Safety
Three interconnected services — building high-performing teams, transforming organisation-wide culture, and ensuring your psychosocial safety obligations are met with genuine rigour. All measurement-led. All evidence-based.
Service 02 — Overview
Culture Transformation
That Actually Sticks
Culture transformation is the most ambitious and most frequently failed organisational intervention. It fails not because organisations lack commitment, but because most approaches misunderstand what culture is and what is required to change it.
Our approach is built on the only evidence base that works: culture changes when leaders change — and only when repeated measurement proves it has.
Our approach is built on the only evidence base that works: culture changes when leaders change — and only when repeated measurement proves it has.
We Measure
Organisation-Wide Climate
WPSQ, PSC-12, and qualitative consultation — producing a quantified culture baseline, not qualitative impression.
We Shift
Leader Mindsets at Scale
Because culture changes when leaders change. Cohort programs plus coaching for the top team.
We Embed
Structural Reinforcement
New norms wired into hiring, performance, and promotion criteria — not left to willpower alone.
You Gain
Verified Culture Change
Repeat measurement every quarter, closing with a board-ready 12-month impact report.
This Is Right For You If…
You Recognise These Situations
You lead a team and feel culture isn’t what you intended it to be
You’re facing elevated psychosocial risk or regulatory scrutiny
Standard leadership training hasn’t produced lasting change
You want data — not anecdote — to demonstrate culture improvement
You’re scaling rapidly and need culture to keep pace with growth
Post-merger or restructure — you need coherence from disparate parts
Who It's For
Right For You If & Works Best When
Leadership and culture work is a serious undertaking. It delivers for organisations with genuine readiness — not just appetite.
Our Approach
A Measurement-Led Five-Step Method
All engagements begin with rigorous measurement and close with a formal impact report — defensible, data-driven evidence of what shifted, formatted for your board or regulator.
Step 1
Diagnostic & Baseline Measurement
Validated psychometrics — WPSQ, Leadership Mindset Inventory, and 360° behavioural assessments. Replaces assumption with data from day one.
Step 2
Individual Debrief & Insight
Each leader receives a personalised debrief with a qualified organisational psychologist — creating the moment of genuine insight that makes change feel necessary, not just possible.
Step 3
Cohort-Based Development
Group workshops translating individual insight into shared language and collective practice — psychological safety, cognitive flexibility, constructive conflict, culture-shaping behaviours.
Assessment Instruments
The Tools Behind
Every Engagement
The full organisational culture suite — quantitative instruments and qualitative methods combined for a defensible, data-led picture.
Culture & Effectiveness
Human Synergistics OCI/OEI
An enterprise-wide culture and effectiveness assessment measuring shared behavioural norms and underlying organisational systems to diagnose cultural styles and their impact on performance.
Service Styles
Human Synergistics Customer Service Styles (CSS)
A behavioural assessment measuring service-oriented thinking and interaction styles, highlighting how individuals approach customer relationships and service effectiveness.
Psychosocial Safety
WPSQ — Workplace Psychosocial Safety Questionnaire
Our proprietary 34-item instrument across four evidence-based domains — the quantitative foundation of every culture engagement.
Qualitative
Structured Focus Group Consultation
Facilitated qualitative data collection with representative cohorts — contextualising and challenging the psychometric findings.
Analysis
Qualitative & Thematic Analysis
Rigorous thematic analysis of qualitative data from focus groups, interviews, and open-text responses — identifying patterns and insights beyond numbers.
Packages
Culture Transformation
Engagements
From initial culture diagnostic to full 12-month transformation to sustained stewardship. Every engagement begins with measurement.
Focused
Culture Diagnostic
Rigorous measurement and honest assessment before committing to a full transformation program.
Org-wide OCI/OEI/CSS deployment
Culture profile per Division
Culture gap analysis reporting
Board / Exec Team presentation and discussion
Workforce Results & Culture Transformation Workshops
Signature
Culture Transformation Program
Our flagship 12-month culture transformation engagement. Measurement-led, structurally embedded, designed for verifiable, lasting change.
Full culture diagnostic — all instruments
Executive team transformation alignment facilitation
Cohort leadership development program (all leaders)
Manager culture capability training (all managers)
Structural embedding: hiring, performance, promotion
Executive coaching for top team (6-month)
Quarterly Team Excel measurement and board reporting
12-month close-out: impact report, sustainability plan
Ongoing
Culture Stewardship Retainer
Post-transformation ongoing monitoring and advisory support to protect and advance the culture you’ve built.
Quarterly Team Excel measurement + trend analysis
Monthly strategic advisory access
Annual culture benchmark vs. industry
Onboarding support for new senior leaders
Targeted Leader Excel 360 and coaching support
Hear from our clients,
What do they say about us?
We have worked across a wide range of sectors and organisational contexts, helping leaders, teams, and organisations build stronger culture, healthier workplaces, and more sustainable performance.
Steve Thomson
Senior Consultant – Capability and Program Delivery
Damien was terrific; he handled the large group really well and was able to adjust to things that arose during the sessions, in terms of meeting the diverse needs of the group. Really great and we appreciate the introduction to him!
John Doe
CAHS Child Adolescent Health Services WA Govt
I really enjoyed the content on personal values, the worksheet resources and diagrams, as well as the presentation style today.
I’d absolutely be keen for any other sessions that are presented by Damian / The Science of Happiness and Success in future.
Judy Slatyer
Chair, Sustainability, ESG, AI
April 1, 2021, Judy was senior to Damian but didn’t manage Damian directly
Damian and I worked together at Australian Red Cross. He was a great coach to me, the leadership team and the Board on our role in leading and role modelling a constructive and performance-oriented culture. A great listener, Damian was also good at holding up the mirror to me in a way which helped me see what I didn’t see and change as a result. Professional, thoughtful and of the highest integrity are the three attributes which come to mind when I think of Damian.
Steve Thomson
Senior Consultant – Capability and Program Delivery
Damien was terrific; he handled the large group really well and was able to adjust to things that arose during the sessions, in terms of meeting the diverse needs of the group. Really great and we appreciate the introduction to him!
John Doe
CAHS Child Adolescent Health Services WA Govt
I really enjoyed the content on personal values, the worksheet resources and diagrams, as well as the presentation style today.
I’d absolutely be keen for any other sessions that are presented by Damian / The Science of Happiness and Success in future.
Judy Slatyer
Chair, Sustainability, ESG, AI
April 1, 2021, Judy was senior to Damian but didn’t manage Damian directly
Damian and I worked together at Australian Red Cross. He was a great coach to me, the leadership team and the Board on our role in leading and role modelling a constructive and performance-oriented culture. A great listener, Damian was also good at holding up the mirror to me in a way which helped me see what I didn’t see and change as a result. Professional, thoughtful and of the highest integrity are the three attributes which come to mind when I think of Damian.
Your Questions
Frequently Asked Questions
Get to know us better.
How do we transform a reactive, stretched workforce into a high-performing culture?
High-performing cultures don’t happen by accident. They’re built through leadership.
The most effective starting point is equipping leaders with the mindset, behaviours, and tools that create clarity, accountability, trust, and engagement. When leaders consistently model these behaviours, teams become more resilient, collaborative, and able to sustain performance under pressure. This is the focus of our Leadership & Executive Performance work.
The most effective starting point is equipping leaders with the mindset, behaviours, and tools that create clarity, accountability, trust, and engagement. When leaders consistently model these behaviours, teams become more resilient, collaborative, and able to sustain performance under pressure. This is the focus of our Leadership & Executive Performance work.
How do we achieve psychosocial safety compliance?
Compliance is usually the wrong starting question.
Organisations that focus only on compliance miss the bigger opportunity: building a culture where people can perform, adapt, and thrive. When leaders actively build psychological safety, teams manage psychosocial hazards as a matter of course, and compliance becomes a natural by-product rather than the goal.
The first step is understanding your baseline. Our WPSQ measures both psychosocial strengths and hazards, so you can prioritise what will move the needle fastest.
Organisations that focus only on compliance miss the bigger opportunity: building a culture where people can perform, adapt, and thrive. When leaders actively build psychological safety, teams manage psychosocial hazards as a matter of course, and compliance becomes a natural by-product rather than the goal.
The first step is understanding your baseline. Our WPSQ measures both psychosocial strengths and hazards, so you can prioritise what will move the needle fastest.
Our people seem stressed, low on energy, and increasingly cynical. Can you help?
Yes.
These are often early signs of burnout, psychosocial strain, or a culture under sustained pressure. Left unaddressed, they raise risk across wellbeing, engagement, retention, and performance.
We help you identify the underlying drivers, measure how widespread the issue is, and put practical leadership and cultural interventions in place to restore energy and sustainable performance. Our Teams, Culture & Psychosocial Safety work is built for exactly this.
These are often early signs of burnout, psychosocial strain, or a culture under sustained pressure. Left unaddressed, they raise risk across wellbeing, engagement, retention, and performance.
We help you identify the underlying drivers, measure how widespread the issue is, and put practical leadership and cultural interventions in place to restore energy and sustainable performance. Our Teams, Culture & Psychosocial Safety work is built for exactly this.
Our organisation is already performing well. Can you still help?
Definitely.
The highest-performing organisations rarely focus only on fixing problems. They focus on amplifying strengths. Our strengths-based approach helps successful organisations identify what’s already driving performance and push it further.
Whether the goal is stronger leadership, deeper psychological safety, more innovation, better wellbeing, or sustained high performance, we help organisations move from good to exceptional.
The highest-performing organisations rarely focus only on fixing problems. They focus on amplifying strengths. Our strengths-based approach helps successful organisations identify what’s already driving performance and push it further.
Whether the goal is stronger leadership, deeper psychological safety, more innovation, better wellbeing, or sustained high performance, we help organisations move from good to exceptional.
What makes Science of Happiness and Success different?
Most providers focus on one of four things: wellbeing, leadership, culture, or compliance. We
integrate all four.
Our approach combines organisational psychology, leadership development, psychosocial safety, and performance science to build psychologically safe, high-performing cultures where people and results grow together.
Compliance isn’t the destination for us. It’s a by-product of building the leadership and culture that make sustainable success possible.
Our approach combines organisational psychology, leadership development, psychosocial safety, and performance science to build psychologically safe, high-performing cultures where people and results grow together.
Compliance isn’t the destination for us. It’s a by-product of building the leadership and culture that make sustainable success possible.
Our Approach
Let’s GetIn Touch.
Or just reach out manually to
damian@scienceofhappinessandsuccess.com